Thermos Reviews

Based on 16 customer reviews from our shopper community, Thermos's overall rating is 3.25 out of 5 stars and 69% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

3.3

16 Reviews

Overall Rating

5 Stars

3

4 Stars

7

3 Stars

1

2 Stars

1

1 Star

4

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (16)
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silverzebra299
June 11, 2022
"WARNING about Thermos travel mugs"
WARNING about Thermos travel mugs. A few months ago my boyfriend was mowing the lawn with his riding lawn mower, and had Coke in his Thermos travel mug. He heard an explosion, and stopped the mower. The screw on lid to his travel mug exploded off, landing about 6 ft. away. I left a warning review on their website. A customer service agent called me. She said rudely, that it was his fault, because the movement of the lawn mower caused the carbonation to expand the mug. She sent me a new lid. Today his travel mug was filled with Coke, on the kitchen counter. He went outside. I heard an explosion and 2 loud bangs from the kitchen. The new lid had exploded off the Thermos mug, slammed into something, and loudly slammed onto the floor. This happened with the Thermos mug sitting still. If someone had been near the mug, they could have been seriously injured. The Thermos Company should have designed the mug to handle carbonated beverages. I know these are not two isolated incidents.
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Justin.Barnes
April 28, 2022
"Chinese crap products..."
Chinese crap products without an existing custom service. Better of with Stanley!
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whitegoose447
April 07, 2021
"Excellent customer service did not…"
Excellent customer service did not have model number sent picture lid was replaced with a new one in less than ten days no problems what so ever
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silvergoose441
March 12, 2021
"Bad design -> built for the dumpster!?"
Have had a couple of 500ml Thermos bottles. Been quite happy with the while they worked. Unfortunately that's not long. The open/close mechanism (type with a red lever for opening the seal inside) in the cap fails - leaving the bottle leaking. This is in two generations of bottles - so it's unfortunately not a single engineering blunder. And the caps are glued or welded so they can not be fixed!
New caps (probably of the same "quality") seemingly _are_ available at a little short of the price of a new bottle... (Thermos/Alfi support only directs me to a retailer on Amazon!) The possible availability is a good thing - but in essence, I consider the product to be "built for the dumpster" - a principle I do NOT want to support!
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browndog352
April 24, 2019
"False giveaway"
I purchased a flask from UNDER ARMOUR, via Amazon and in my order was a coupon stating that I should make a review based on the performance, which I did as well as I was asked to notify Amazon letting them know I did so. Now to do those 2 things in return my coupon said I'd receive another flaask withh shipping and handling paid for by UNDER ARMOUR. Now no matter how I try texting them, they donot reply. IT IS NOT RIGHT TO INCLUDE A COUPON FOR A FREE FLASK JUST SO THAT I WOULD MAKE A REVIEW TO PULL IN CUSTOMERS THEN THIS COMPANY WENT BACK ON IT'S WORD AND NOT EVEN TELLING ME WHEN I'D GET MY FREE FLASK PROMISED TO ME. SO THIS IS HOW COMPANIES BE PROMOTING THIER PRODUCTS, BY FOOLING CUSTOMERS. I DID WHAT THEY ASKED AND NOWE THEY WON'T SEND MY FREE THERMOS. THIS IS FRAUDULENT. DONOT USE PEOPLE TO PROMOTE YOUR ITEMS AND I LIVE IN THE CARIBBEAN, SO DO YOU THING WE'RE STUPID THAT YOU SHOULD TAKE ADVANTAGE OF US TO LET YOUR PRODUCT SELL. MY GODDDDDDDDDDDDDDDDDD.
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silverdog979
November 25, 2018
"Received scratched flask."
Received scratched flask.

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